Inside the bench
Every Soldersector job happens at one bench in the UK: no production line, no anonymous queue, no work passed down a chain of hands. This page is how a job moves across that bench, from the parcel being opened to the return label going on the box.
How a job moves
- Booked in. The parcel is opened, the contents checked against your ticket, and the item photographed as received, before anything moves. That photo record is your condition report.
- Diagnosed. The fault is found under the microscope with schematics and measurements, then named on the ticket. No guessing, and no parts ordered "to see if that fixes it".
- Quoted if it is bigger. If the job exceeds the fixed price, a revised quote with photos lands on your portal. Approve or decline before any paid work happens.
- Repaired. Component-level work on the original board: replacements, reballing, trace and pad rebuilds. Rework, never reflow and hope.
- Tested. Rails measured and the machine exercised like the customer will use it, not just switched on and admired.
- Photographed and packed. After photos join the ticket, the unit is packed for the return leg and posted tracked.
The discipline
- One job on the mat at a time, keyed to its ticket.
- ESD handling from the moment the parcel opens.
- Photos at intake and after repair, on every ticket.
- Parts logged as they are fitted, not remembered afterwards.
- If it cannot be measured, it cannot be warranted: rework, not reflows.
Why one bench matters to you
Small is accountable. The hands that quote your job are the hands that repair it, and the same record that protects you with your customer protects us with you: photographs, measurements and the ticket history. That is what makes a fixed price a real price and a 12-month warranty something we can actually stand behind.
Bench questions
Where is the workshop?
The bench is in the UK, and it is a mail-in lab: no walk-ins and no counter. Jobs arrive and leave by tracked post, and the full company details are on the About page.
Is this a one-person workshop?
Soldersector is run by David Coe, founder and bench technician. One bench keeps accountability simple: the hands that quote your job are the hands that repair it.
Can I visit the bench?
Not at the moment; the workshop is set up for mail-in work only. Shops planning regular volume can talk through high-volume sending on their trade account.
What happens if a job cannot be repaired?
It returns with the diagnosis and the photographs, and you pay only the £35 + VAT diagnosis, waived when a repair goes ahead.
The books are full. Join the list
Our bench is at capacity, so we are not taking new jobs right this moment. Open a trade account and we will email you the moment we are booking again. No commitment. Questions? Email jobs@soldersector.com.
